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WINTER STATE OF THE AMERICAN TRAVELER
STUDY RELEASED
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Survey reveals
that user-generated content is nearing a critical mass,
while some Web 2.0 technologies lag in the travel realm.
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SAN FRANCISCO,
CA (FEBRUARY 7, 2007) — Destination Analysts
released the findings from its bi-annual "State of the
American Traveler" study today. The wide-ranging survey
queried 1,022 adult Americans about their use of technology
in travel planning, while creating an in-depth map of
their varied travel habits and opinions. The survey
shows how much ballyhooed user-generated content is
reaching a critical mass in the travel realm, while
other Web 2.0 technologies (RSS Feeds and podcasts)
are just gaining a foothold. |
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WEB-SAVVY TRAVELERS
HELP WEB 2.0 TECHNOLOGIES GAIN GROUND |
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According to the survey,
leisure travelers already use the Internet extensively
to plan how they travel, what they do while traveling,
where they stay and eat, and the destinations they will
visit. In the past 12 months, over half of leisure travelers
(53.3%) say they have selected a specific hotel based
on information gathered online. Similarly, 38.2% said
they had actually selected a destination to visit and
27.4% had decided how long to stay in a destination
based on information found online. |
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Thus new Internet technologies
are ascending in the travel space. According to Erin
Francis, Managing Partner at Destination Analysts, “Some
Web 2.0 technologies, specifically user-generated content,
have finally arrived in travel. For example, about one-third
(31.0%) of leisure travelers told us that they have
used reviews of hotels posted by their fellow travelers
to plan their trips in the past year.” Another key finding
is that travelers are referring to user-generated content
even to decide where to go: almost 26% said that they
have used user-generated reviews to select a specific
travel destination. However, some newer technologies
appear to be just gaining a foothold in the travel realm.
In the past year, 13.1% of leisure travelers have used
online video resources to help plan a trip, 6.8% have
used audio files such as podcasts and only 3.0% have
used RSS feeds. “With the omnipresence of the Internet
in travel, we expect these numbers to grow in our mid-year
survey,” said Francis. |
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Online travel content and
booking providers can anticipate increased activity
in the next year: the survey also shows that domestic
leisure travel is poised for continued growth. The number
of leisure trips taken by the typical American traveler
in the past 12 months was 5.7, with 41% of American
travelers saying they expect to travel more for leisure
in the next year, while only 7.3% expect to travel less.
When this survey was conducted in July of 2006, only
33% of Americans expected to take more leisure trips
in the upcoming year. More good news for the industry
is that 42% of these travelers say they expect to increase
their personal spending on leisure travel in the coming
year. |
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CONTINUED INDUSTRY
GROWTH EXPECTED DESPITE HIGH GAS PRICES AND FRUSTRATION
WITH AIRPORT SECURITY |
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When asked what factors
kept them from traveling more for leisure in the past
12 months than they would have otherwise preferred,
40.1 percent of respondents cited high gasoline prices,
down significantly from 47.3 percent in July of last
year. "While this is represents positive movement,
it's evident that gasoline prices are still dampening
demand for leisure travel," says Francis. "Americans
also have yet to fully adapt to the airport security
measures put in place in response to last summer's security
scares.” While only 10 percent of leisure travelers
said that safety concerns kept them from traveling more
than they would have otherwise preferred, almost 40
percent of air travelers say that in the past 12 months
they have experienced excessive security line waits,
with about 15 percent having to throw away a personal
item that didn’t meet new onboard regulations. About
27 percent had experienced excessively delayed flights,
and 22 percent had had check-in difficulties. "Unfortunately,
this can all add up," says Francis, "Over
15 percent of travelers say that these airport related
problems will make them less likely to travel by air
in the future." |
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LAS VEGAS, NEW
YORK AND ORLANDO STILL REIGN AS AMERICA’S MOST DESIRED
VACATION SPOTS. UK IS A-OK. |
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American travel tastes
remain loyal to Sin City, the Big Apple and Mickey Mouse.
When travelers were asked where they would most like
to visit in the next 12 months, the most popular domestic
responses were Las Vegas, New York City, and Orlando/Disneyworld,
mentioned by 33.7%, 27.4% and 22.2% of travelers respectively.
Two icons of California style, Los Angeles and San Francisco,
rounded out the top 5, each mentioned by about 13% of
respondents. Internationally, the survey found that
about one-quarter of American travelers have gone abroad
for leisure in the past 12 months, and the United Kingdom
is the most desired foreign destination, with 19.7%
of respondents saying it was one of the places they
would most like to visit. The U.K. was followed by Italy,
Canada, France and Mexico, each mentioned by about 16%
of respondents. |
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A four-page summary of
“The State of the American Traveler” study can be downloaded
at www.destinationanalysts.com/AmericanTravelerWinter07.pdf |
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About
Destination Analysts: Based in San Francisco, California,
Destination Analysts (www.destinationanalysts.com)
is one of the travel industry’s premier boutique marketing
and research consultancies. Destination Analysts was
established in 2003 to pioneer affordable, technology-based
market research and marketing solutions for tourism
and lifestyle-related businesses. The company’s portfolio
has quickly grown to include Jackson Wine Estates, the
Fiji Islands Visitors Bureau, the United States Forest
Service, and DDB-Seattle. The needs of our clients are
carefully analyzed and are the centerpiece of everything
we do. David Bratton, founder of Destination Analysts,
says it best, "Our entire reason for existing is
to help our clients thrive, and our goal is always to
provide them with affordable and innovative methods
to make their marketing soar." |
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