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Online Consumer
Research Panel Gives Industry Marketers Insight on e-Travelers |
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SAN FRANCISCO,
CA (August 24, 2006) — Destination Analysts'
David Bratton (www.destinationanalysts.com),
spoke today at Gammet Interactive's E-Marketing Insight
Conference in Chicago, Illinois. His speech to industry
technology marketing professionals reviewed new consumer
research from a survey of online travel planners. |
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The survey, featuring an
exclusive panel of travel consumers, reveled new attitudes
and opinions toward online travel planning. The panel
answered several questions from an online survey covering
topics that ranged from web searches to e-mail newsletter
subscriptions. The survey results show how e-travelers
search for travel venues online, what motivates the
choices they make and how they perceive e-mail and web
promotions. A few key findings: |
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The majority of online planning is
taking place less than one month prior to arrival -
31% of e-travelers began planning their last overnight
trip or getaway four weeks prior to arrival |
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Online travelers are becoming more
efficient in the travel planning process - 24% of online
planners took less than an hour to plan their last overnight
trip or getaway in 2006 compared to 31% in 2005 |
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Search engines are still dominate, but destination sites are gaining ground - A majority of online travel planners still rely most frequently on search engines when researching travel, but destination web sites are beginning to capture a larger share of traffic with an 11% increase over 2005
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Consumers know where they are going,
but they are looking for things to do - 73% of all consumers
began their planning session with a specific destination
already selected, but did not have any specific activities
planned |
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e-Travelers are requesting more travel
information from their favorite destinations, attractions,
hotels and resorts - 61% of online travel planners say
they have subscribed to an e-newsletter when visiting
a travel web site and 72% of those subscribers listed
the reason as “wanting to keep updated on a particular
destination, attraction, hotel and resort” |
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Bratton summarized the
survey's findings,“This research clearly shows that
consumers are becoming increasingly saavy in their travel
planning. Given the way travelers are using the Internet
to plan their trips, it's also clear that destinations
are operating in a highly competitive arena. Not only
are consumers spending less time planning their travel,
they consult only a few online resources, and start
with the big players, online travel agencies like Expedia
or hotel and airline websites. These findings illustrate
to destination marketers the need for highly effective
and focused marketing strategy and implementation in
the online sphere.” |
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For more details on this
research contact Gammet Interactive or Destination Analysts. |
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Gammet Interactive
(www.gammet.com)
is a Pinckney, Michigan-based marketing technology advisory
firm offering services to integrate technology-marketing
programs with existing tourism industry promotional
plans. |
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About
Destination Analysts: Based in San Francisco, California,
Destination Analysts (www.destinationanalysts.com)
is one of the travel industry’s premier boutique marketing
and research consultancies. As a relatively new, but
fast growing independent consulting firm, Destination
Analysts work has served major travel industry players
such as the San Francisco Convention & Visitors
Bureau, DDB Seattle, the Fiji Visitors Bureau, the USDA
Forest Service, and Mering & Associates. The needs
of our clients are carefully analyzed and are the centerpiece
of everything we do. David Bratton, founder of Destination
Analysts, says it best, "Our entire reason for
existing is to help our clients thrive, and our goal
is always to provide them with affordable and innovative
methods to make their marketing soar." |
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