Director of Research

Destination Analysts is expanding its research team in our Research + Client Services division, and seeking an inquisitive, team-oriented, client-forward, effective data and research communicator for a Director of Research role.

Job Description & Responsibilities:
Destination Analysts’ Directors of Research are responsible for the development, oversight and execution of market research strategies for projects Destination Analysts leads on behalf of its clients, as well as for greater consumption among the travel industry and media. As a Director of Research, you will act as a market research practitioner executing Destination Analysts’ research product and services lines, helping fulfill the Company’s revenue goals, and overall vision and mission.

Primary responsibilities include:

• Contribute to a supportive team atmosphere
• College graduate (or equivalent experience
• Survey design and management experience
• Qualitative research design and moderation experience
• Knowledge of market research concepts
• Comfortable in mathematical and logical concepts
• Client-forward approach to work
• Excited by working within the travel, hospitality and lifestyle industries
• Motivation to contribute to the company’s growth
• Commitment to time management in order to meet deadlines
• Strong project management skills
• Effective writing and communication skills
• Proficient in Microsoft Office

This job reports to the Vice President of Research.

Skills and Traits that We Consider a Plus:

• Experience and/or comfort with large data sets and using and/or learning BI tools
• BI design and usage (Power BI, Tableau, etc) experience
• Economic modeling and/or application of economic modeling experience
• Entrepreneurial spirit

Location:
Remote or Hybrid (physical office is in San Francisco, California), must be amenable to sometimes working during pacific work hours

To Apply:
Please send your intro and resume in an email with the subject line “Director of Research” to careers@destinationanalysts.com, and copy to myha@destinationanalysts.com

Data and Analytics Manager

Job Summary:
As Analytics Manager, your position is responsible for execution and oversight of market research projects lead by the Company on behalf of its clients, as well as for greater consumption among the travel industry and media. This role will also helping fulfill the Company’s revenue goals, and overall vision and mission. As the Company’s Analytics Manager, your main responsibilities and required services include:

Responsibilities:

• Clean, review and analyze data the Company collects and develop cross-tabulations using Q (data analysis software the Company uses) or other similar software services
• Program surveys (using Forsta/Decipher) online, check surveys for QA and field surveys from start to finish with external panel provider
• Clean, review and input large datasets for dashboards and visualizations in Microsoft PowerBI and other data visualization tools such as Displayr
• Develop models of visitor visitation and visitor economic impact using syndicated, secondary, and publicly available data, and calculate direct and indirect impacts using IMPLAN
• Manage the purchase of large geo-location datasets and work with data scientists to develop analysis of visitation patterns and visualizations within dashboards
• Manages communication with clients in a professional and courteous way during and between research projects
• Completes assigned tasks by their designated internal and external due dates and times, and ensuring high integrity in the data collected and data analysis systems
• Assists as needed with Company marketing and sales functions, represents the Company at industry events as needed
• Performs administrative tasks as necessary and develops knowledge base through professional education as necessary
• Ensure data is stored in compliance with current privacy laws as applicable
• Manage internal communication about project related tasks to ensure that projects move forward on deadline
• Anticipate Company’s Directors of Research and Company’s client needs through intimate familiarity with the projects and business, and proactively engage on a continual basis to help foster a sense of partnership
• Work with the Senior Director of Analytics and Executive Leadership on identifying areas of improvement and opportunity to service Company’s clients
• Work with Executive Leadership and staff on ideating, fostering and developing new products, service lines and thought leadership offerings
• Travel to oversee research execution, client presentations and sales opportunities and to represent the company at business events
• Develop knowledge base through professional education and training on tools that the Company uses or will be a benefit to the Company
• Conducts oneself professionally in a manner in-line with Company values, which include:
• Daring–being are open and excited to think in new ways, consider and apply different perspectives and test new ways of doing things;
• Excellence—Owning that we are a premier service and put a high degree of thought into our work, as well as advocate for what is smart;
• Service—considering our clients’ needs in all aspects of the work and deliverables we provide them, passionately contribute to our clients’ success and treating ourselves, each other and our clients with compassion;
• Get It Done—maintaining a focus on the outcome, being efficient in doing the most with the least, and solving problems quickly.

Requirements:

• Contribute to a supportive team atmosphere with excellent interpersonal skills
• College graduate (or equivalent experience)
• Survey design and data collection experience
• Experience using data cleaning and analysis software
• Knowledge of market research concepts
• Comfortable in mathematical and logical concepts
• Client-forward approach to work
• Excited by working within the travel, hospitality and lifestyle industries
• Motivation to contribute to the company’s growth
• Commitment to time management in order to meet deadlines
• Strong project management skills
• Effective writing and communication skills
• Proficient in Microsoft Office
• 3+ years of previous professional experience in similar role

Skills and Traits that We Consider a Plus:

• Experience and comfort with large data sets and using online visualization tools such as Displayr and PowerBi
• Experience programming surveys using Forsta/Decipher
• Experience using SPSS/Q for developing data analyses and cross tabulations
• Economic modeling and/or application of economic modeling experience (IMPLAN)
• Entrepreneurial spirit
• Experience coding in R or python

Location:
Remote or Hybrid (physical office is in San Francisco, California), must be amenable to sometimes working during pacific work hours

To Apply:
Please send a cover letter and resume in an email with the subject line “Data and Analytics Manager” to dreichbach@destinationalaysts.com